Frequently Asked Questions for Utopic Artists

.com Domain Questions

Do I need to updgrade to a Master account to use my own .com domain name?

Yes, due to the time it takes us to help you setup your website it is necessary to have some type of payment option for a master account. For information on how to subscribe and payment options, please see below "Payment Questions"

Is there any contracts or cancelation fees?

No, this is a month to month subscription that be cancelled at any time. If you ever want to stop, cancel your Paypal Subscription with in the control panel, and send us an email to utopicstudios@gmail.com

How do I get my own .com domain name?

To purchase your own .com domain name, Purchase a domain regularly through a trusted registrar such as Godaddy.com, or my personal favorite Namecheap.com. It should not cost more than $12/year. After being purchased there are additional instructions on how to point the domain to our nameservers.

I have purchased a domain how do I point it to Utopic Server?

Point Nameservers to NS1.UTOPICSTUDIOS.COM and NS2.UTOPICSTUDIOS.com . Here is an in depth visual explanation on how to Point Nameservers using a Godaddy account.

Can I still make changes to my .com from Utopic Control panel?

Yes, Utopic Studios acts as a "Content Management System" in which you can add Artwork, Contact and Blog information to your .com website through Logging into Utopic Studios control panel.

If I buy a domain from GoDaddy.com, can I buy more than one and have it directed to my website hosted by your company?

Yes, When you buy a domain, we will provide you with instruction on how to point it to our servers so that you remaind the owner of your domain. Although only 1 domain name can be the parent for your website, many domains can redirect to your main website.

Payment Questions

If I went with the free option at first, could I upgrade to the $8 a month full feature website at any time?

If a user goes with the free option, which lasts indefinitely, they can upgrade at any time for $8/month.

Is the $8 a month payment plan the only option or can an artist pay annually and if so, is there a discount in the price?

The standard $8/month payment plan ($96/year) is the only automatic payment option that UtopicStudios has available, but if you would like to pay for an entite year upfront, you can send $80 by Paypal, to Utopicstudios@gmail.com and we will upgrade your account manually.

How much does it cost?

To upgrade to our Master account is $8/month. We use a Paypal subscription as a form of payment. Once subscribed your Paypal account will be billed $8/month automatically. Paypal can also accept credit cards if you do not have a paypal account

I dont use Paypal, is there any other way to pay?

Yes, we can accept Check by mail for 12 months of subscription. Total amount would be $80.00, please email UtopicStudios@gmail.com before taking this route.

Customization and Design Questions

How can I change my template?

Login, click on the "Template" tab to the left. Select the desired template you would like to use and hit "Submit". Switching from one template to another will automatically transfer all of your images, content and comments.

How can I change the name of one of my tabs?

How can I change the name of one of my tabs?To change name of one of your tabs: Login to your account. On the left menu, click on "Gallery Tab". Here you will see the different tabs of your website. Click on the tab you would like to change. Each tab has 4 inputs: Tab Category, Tab Name, Tab Picture, and Tab Description. Type in new Tab Name in the appropriate field and hit [Update].

I have a logo that I designed for my art studio, is that something that I would just upload to my website just like a photo of my artwork? Naturally, I would want my logo to appear on each page of my website, is that a possibility?

Yes, we have a special place for a custom logo to appear in the banner of your website. This can be found in the "Banners and Colors" tab, than look for the "Banner Image" upload area.

General Questions

Do you use javascript or html as programming language for building websites?

The websites that are built for artists use, HTML, javascript, PHP / MySQL, and some bits of other lagnuages.

I was on here a while back to look around and I thought that I saw that a couple artist's have blogs. Is the blog feature for an artist's website still available?

Blog feature is still available to all artists. The blog tab is actually more of a custom page, in which a user can add images, a video , and even HTML if you wanted.

How many artists are currently a part of the Utopic Studios network, within the gallery or with a utopic hosted website?

UtopicStudios has helped thousands of artists for free. There is a smaller group of talented artists that choose to help the utopic cause by signing up for the $8/month to receive the added benefits of the master account.

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